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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
Meet Jasper, your Service Partner matchmaker.
Matchmaking agent
Certified Partner
Certified Partner
novlini®
We build scalable GTM systems - with Customer.io as the messaging engine. At novlini®, we design modular go-to-market stacks that connect the right tools - and Customer.io is often at the heart of it. We’re not just email marketers. We’re full-stack GTM architects: * Lifecycle automation via Customer.io * CRM structure via Attio * Data orchestration via Segment * Outbound and leadgen via Lemlist and others * Custom workflows built with Make, Pipedream or native APIs Over the past 3+ years, we’ve helped 30+ startups and scale-ups replace rigid all-in-one platforms with clean, integrated systems they fully control. The result: faster experimentation, smarter targeting, and better growth visibility. 👉 How we work * Free 30-minute Discovery Call (link on the left) * We assess your stack, workflows, and growth goals * You receive a tailored plan and quote - and we can start right away ✅ What we bring * Full setup or optimization of Customer.io (data model, segments, campaigns) * Clean migration from Mailchimp, Hubspot or ActiveCampaign * CRM and GTM stack design with tools like Attio, Segment, Lemlist * Behavioral automation, triggered campaigns, multi-touch journeys * Custom integrations (API, webhooks, Make, Pipedream) * Long-term support and team enablement ⚙️ What we deliver * A modular GTM system you actually control * Scalable messaging architecture built on Customer.io * Automated workflows for onboarding, activation, retention * Unified stack that grows with your team 📈 Ready to scale with Customer.io - and beyond? Let’s build your GTM system the right way.
5.0(1)
Certified Partner
Certified Partner
TechMagic
TechMagic is a full-cycle software development partner helping fast-growing and enterprise companies build, scale, and integrate digital products - with deep expertise in Salesforce consulting, development, and integrations. With 11+ years on the market, 400+ engineers, and 200+ successfully delivered projects, TechMagic supports businesses across Healthtech, Fintech, and SaaS with end-to-end product development services. Our services: * Salesforce Development and Integration * AI Development * Web Development * Mobile Development * Discovery Phase * UX/UI Design * Cloud Consulting * Test Automation * Cybersecurity * CTO as a Service We deliver software products from concept to deployment or enforce existing ones. By working with TechMagic, you unlock the full potential of technology for your business.
5.0(1)
Certified Partner
Certified Partner
stitch
We stitch data, advertising and marketing technology together to drive measurable business outcomes. Marketing is more complex than it’s ever been The increase in diversity of consumption from fragmented experiences that go across device, browsers, apps and physical experiences are leading to marketing complexity where requirements are outpacing available resource while providing real challenges within the measurement space as well. Today we are exposed to more than 5,000 ads per day, yet 91% of people who could buy your product will never click on your ads (they still view it). E-commerce is growing fast, yet 94% of transactions still happen in the real world. To get full visibility into the customer journey - we need to close the loop with customer data while reducing our reliance on proxy metrics such clicks. Why choose us? At stitch we have over 30 years of combined strategic, technical and implementation experience from global tech companies, agencies and consultancies (such as Facebook, Microsoft, Accenture, Initiative Media, Clemenger & Colenso BBDO) helping brands fully realise the potential of merging strategy, data, advertising and marketing technology to deliver more profitable business outcomes through a transformed customer experience.
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Certified Partner
Certified Partner
makook
We are a martech-focused growth agency that helps brands navigate the digital landscape, drive growth and achieve digital transformation.
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Certified Partner
Certified Partner
For Now Marketing
Our mission is to enable and empower marketers with the skills to execute their creativity and remove any hurdles.
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Certified Partner
Certified Partner
Space Age
Space Age is a world class digital marketing and UX/UI company. By combining design and marketing our unique approach to marketing solutions has lead to impressive results and satisfied customers. With a focus on Web3 and tech we hope to support businesses looking to drive real change within their given industry and society as a whole.
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Certified Partner
Certified Partner
Modular Marketing
Get more value from Customer.io Modular is a personalization and retention agency that helps leading brands launch, scale, and optimize lifecycle programs on Customer.io. We combine deep expertise with a repeatable delivery system—so you can move from “platform set up” to measurable impact without reinventing the wheel. What we do in Customer.io: * 🔧 Foundation & Infrastructure: data architecture, event taxonomy, modular templates, dynamic content/snippet engine * 📈 Build & Launch: Campaign + journey frameworks, cross-channel orchestration (email/SMS/push/in-app), QA, optimization sprints * 🧠 Strategy & Ops: audits, governance, testing roadmap, reporting upgrades, AI-assisted insights Industries: healthcare & wellness, fintech, retail, travel & hospitality, eCommerce, B2B SaaS, marketplaces, and more. Ready to accelerate Customer.io outcomes? Let’s start with an audit or a build sprint.
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Certified Partner
Certified Partner
Grafted
A lifecycle marketing consultancy specializing in developing cross-channel nurture strategies and engaging campaigns that deliver results.
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Certified Partner
Certified Partner
Thin Air Labs
Thin Air Labs is a product studio that specializes in product discovery, validation, development and optimization. We work with Seed to Series B startups to ensure they're building the right product, for the right problem and the right audience. Our team of product managers, engineers and growth experts from some of the fastest growing startups, and have experience across the full product lifecycle. Our Product Growth team can help you with not only your Customer.io implementation, but you entire growth stack. As a certified partner with all of the best in class tools, including Mixpanel, Amplitude and Customer.io, we also go beyond just product development to ensure that you have the right analytics strategy, supported by the appropriate product stack, so that you can always be data-driven in your roadmap decisions. We start our engagements with an audit, then workshop with your stakeholders to ensure internal alignment around the Focus Metric and its supporting metrics, then either help you with an update of your customer.io implementation, or do a clean one from scratch. Following that, we work closely with your team to build the necessary dashboards, and instill the right approach to analyzing and actioning on user behaviour. Our work always wraps up with knowledge transfer, to ensure that your team can run independently from us! Feel free to reach out if you're a startup or SMB that is looking to get support to ensure you avoid the most common mistakes around product development, and get ahead by establishing analytics discipline early!
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Certified Partner
Certified Partner
Right Side Up
Right Side Up partners with companies of all stages and sizes to craft best-in-class growth strategies, design optimal organizations for scale, and bring those strategies to life with consultants, teams, and full-time employees via our recruiting services. Right Side Up’s strategic and tactical specialists can help you evaluate product/market fit, develop customer acquisition strategies, navigate executional challenges, build elite teams and team structures, and evaluate pivotal decisions. Whether you need one individual or a custom-built, full-service team, we’ll find you the configuration of A+ talent you need to accomplish your goals.
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Certified Partner
Certified Partner
Envision Digital
Envision Digital is mobile growth consultancy supporting startup and scaleup businesses with data infrastructure so they can achieve exponential growth by avoiding future growth challenges.
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Certified Partner
Certified Partner
Ragnarok
As the leading personalization marketing agency and MarTech systems integrator, Ragnarok has delivered exceptional results since its inception in 2012. Our expertise in MarTech tooling, strategy, and execution has led to the successful delivery of over 500 projects across a range of industries, including e-commerce, healthcare, fintech, media, and transportation. We take pride in our unique approach of combining cross-channel marketing with MarTech consultation, offering our clients a more holistic approach to building and enhancing personalization in their marketing programs. Our team comprises professionals from across the globe, bridging the gaps between strategy, data, and technical consulting.
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Certified Partner
Certified Partner
Revium
Revium is a trusted digital and AI consultancy with over 20 years experience in delivering innovative, bespoke solutions to clients across a multitude of industries. We're problem solvers who harness innovation to tackle complex business challenges that create engaging digital experiences for leading organisations and their customers. The customer is centre of everything. We help our clients digitally transform to create valuable and impactful experiences that allow them to better serve their customer. We are a highly experienced full service digital consultancy focused on collaboration and trust delivering: * AI & Innovation * Strategy & Advisory * Web Development * Experience Design & Creative * Marketing & MarTech * Engineering & Cloud Our offices are located in Melbourne and Brisbane, and we service corporate and government clients across Australia. Our team of 40 experts are locally based, and we do not offshore any of our services. Revium is ISO 27001 certified, demonstrating our commitment to information security and data protection.
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Certified Partner
Certified Partner
WeDoCRM
WeDoCRM is the 'insourced' CRM agency, supporting CRM teams and businesses all over the world in both a B2C and B2B capacity. With the exception of employees, customers are the most important commodity a business has. In the last few years, CRM has become a necessity for most organisations. Yet many still struggle to unlock its full potential when it comes to engagement, conversion and recurring revenue. That’s where WeDoCRM comes in.
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Certified Partner
Certified Partner
Email Love
Email Love helps fast-growing B2C businesses reach their marketing goals with on-demand services designed to captivate customers and promote conversions. Our team combines creative content, innovative tactics, and a sincere commitment to creating delightful inbox experiences--with an ROI-focused approach for maximum success! Why you should work with us: * We help you build genuine relationships with your subscribers that result in emails your subscribers actually want to receive. * Our customers see higher engagement and ROI from email due to our mixture of cutting-edge design, content, and strategy. * We've spent over ten years obsessing over email and know what it's like to be in the shoes of a high-volume B2C email marketer. Our Services: * Strategic Audit - Unleash the power of your email program with our Tune-Up consultation! Our experts will review and optimize your current strategy, then help you gain an edge over competitors. We'll make sure that no detail is overlooked so that you can maximize success. * Lifecycle Marketing - Let us help you maximize your ROI and get the most out of every customer interaction with a comprehensive lifecycle marketing strategy. With our expertise, we'll ensure each step in the journey is effective for maximum return on investment! * Email Design & Coding - At the intersection of creativity and technology, our team is making waves in B2C inboxes. We specialize in designing personalized experiences that stay true to your brand, elevating engagement with refined modular templates full of content crafted just for you. Leave it up to us: we'll design, code & upload – no worry required! * Content Development - Quality email content is essential for building effective relationships with your customers. Unfortunately, many brands fall short in this area and bombard their customers with one promotional message after another without engaging them at all. That's where we come in – let us help write interesting, evergreen content that entice your audience to keep coming back! * Full-Service Campaign Management - Outsourcing your monthly newsletter campaigns to Email Love saves time and resources–no more fretting over pressing the Send button! With our services, you can focus on strategy while we take care of all the necessary tasks: upload content, create graphics, segment lists for targeted emails...the list goes on!
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Certified Partner
Certified Partner
SaaS Growth Advisory
SaaS Growth Advisory helps B2B SaaS companies acquire customers through repeatable and scalable acquisition processes. We obsess over collection of data, measurement and analytics, of each and every customer interaction, in order to deliver superior ROI out of your inbound paid acquisition and outbound marketing.
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Certified Partner
Certified Partner
Part and Sum
Part and Sum is a full-stack growth consultancy that transforms how brands leverage Customer.io to drive meaningful customer engagement and measurable revenue impact. Ways we support Customer.io clients: Migration & Implementation Excellence: We seamlessly migrate and implement Customer.io within your existing martech ecosystem, to maximizing platform capabilities from day one. Customer Activation Strategy: We develop sophisticated lifecycle strategies that see through your customers' eyes, turning insights into action at every touchpoint. Our comprehensive approach combines customer insights, market validation, and behavioral data to create activation programs that deliver results. Full Lifecycle Marketing Management: As your dedicated lifecycle partner, we manage the complete customer journey, from acquisition through retention and advocacy. Our team acts as a fiduciary for your marketing investments, continuously optimizing campaigns, workflows, and automations to maximize ROI across all channels. What sets us apart: We're not just implementers, we're strategic growth partners who combine deep technical expertise with customer-centric thinking. Our integrated approach spans innovation, customer experience, and technology, ensuring your Customer.io investment delivers compounding value over time.
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Certified Partner
Certified Partner
Favoured
We're Favoured, and we’re here to help you get more customers and boost your profits - simple as that. We’re specialists in results-driven performance marketing to deliver fantastic results for our clients. Clients love us because of our proactive communication, our strategic approach to marketing, and our funky creativity! We have industry experts (sneak preview: our co-founder is a former Apple marketing lead) who will support your business through full-funnel marketing. From attracting new people to converting them into customers, to engaging and retaining them long-term - we’ve got you covered. Let’s get creative, let’s get clever, and let’s smash your marketing goals. We have full video production in-house including TikTok content creators, so we can develop best-in-class creative to maximise the performance of your campaigns from advertising to email to website optimisation. Chat to us today. We’d love to talk to you and see how we can help your business reach the next level.
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Certified Partner
Certified Partner
Flux Digital Labs
Unify Your Sales, Marketing & Data Systems To Track, Optimise & Automate Your Business. Increase Productivity and Sales with Systems Aligned for Seamless & Friction-less Experiences For You & Your Customers
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Certified Partner
Certified Partner
UFirst GmbH
UFirst is your premier full service web agency and expert in customer.io implementation and strategy. Our mission is to assist you in becoming data-driven and customer-centric, empowering your business to create personalized customer experience at scale. Committed to excellence, our team delivers state-of-the-art technologies and tailored strategies to address the evolving needs of modern enterprises. We specialize in digital transformation, e-commerce, B2B commerce, app development, and software solutions. Serving as your trusted partner, we excel in executing digital projects across the DACH region (Switzerland, Germany, and Austria), with a particular focus on delivering digital solutions for the construction, telecommunications, and hospitality industries.
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Certified Partner
Certified Partner
Ed2Market
What We Do Ed2Market specializes in marketing strategy and implementation for education entities such as curriculum companies, professional development providers, ed tech organizations, authors, nonprofits, and more. Whether you’re looking to develop a strategic marketing plan and calendar, want to launch a social media initiative, need to develop rich content marketing assets or something in between, the experienced team at Ed2Market can help you meet your outreach goals. Why Ed2Market? Our team brings a combination of K-12 and higher education industry and marketing strategy knowledge that traditional marketing agencies lack. Our team includes marketing experts with experience at the leading education companies in the market such as Corwin, SAGE Publishing, HMH, MindSpark, and more. Many of us are former teachers and administrators with advanced degrees in Education and Marketing. We stay up to date on the latest research, policy, funding, and trends so we can always help our clients navigate the dynamic education market.
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Certified Partner
Certified Partner
Osano
Osano enables companies to quickly comply with data privacy laws around the world. * Search for personally identifiable information (PII) in Customer.io * Automatically summarize PII to fulfill subject rights requests * Automatically delete PII to fulfill subject rights requests
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Certified Partner
Certified Partner
Monetize Mail
At Monetize Mail, we're passionate about helping mobile apps and SaaS companies achieve their revenue goals through effective email marketing strategies. We understand that email is one of the most powerful channels for driving user engagement and sales, and we've made it our mission to help businesses harness its full potential. Our approach is simple yet effective: we build out customer life cycles using email flows and send targeted campaigns to users based on their behaviors. By analyzing user data and tracking their interactions with your app or service, we're able to create personalized messaging that speaks directly to their needs and interests. This not only helps to drive engagement and conversion rates but also reduces churn, as users feel more connected and invested in your brand. Our team of experienced email marketing experts has generated over $18 million in email revenue for our clients, and we work with businesses of all sizes across the globe. Whether you're a startup looking to get your email marketing off the ground or an established enterprise seeking to optimize your existing campaigns, we have the skills and expertise to help you achieve your goals. At Monetize Mail, we're committed to delivering results for our clients. We don't believe in one-size-fits-all solutions; instead, we take the time to understand your business and tailor our approach to your unique needs and objectives. We pride ourselves on our ability to deliver measurable results, and we're constantly iterating and optimizing our strategies to ensure that we're always ahead of the curve. If you're looking to take your email marketing efforts to the next level, we'd love to help. Get in touch with us today to learn more about how we can help you increase your revenue and reduce churn through targeted email marketing campaigns.
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Certified Partner
Certified Partner
Campaign Shop
We are customer experience professionals who work with your team to launch engaging multichannel communications, so you send the right message at the right time, creating a seamless customer experience that generates revenue. Our team of expert designers, copywriters, strategists, and account managers confidently handle everything to do with your email marketing end to end and turn it into a dominant marketing channel for your business. As a compliment to email we work on audience growth and identification, product and marketing analytics so that convert visitors and target high value customers with data driven decisions.
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Certified Partner
Certified Partner
McGaw
McGaw is a marketing technology consultancy specializing in CDP implementation, MarTech stack integration, analytics and business intelligence, and conversion rate optimization. We help you streamline your technology, unify customer data, and drive revenue through data-driven strategies. Our team provides hands-on implementation, strategic consulting, and ongoing advisory support to ensure marketing operations scale efficiently and deliver measurable business outcomes.
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Certified Partner
Certified Partner
melantech GmbH
Digital solutions for sustainable business models & automated processes in medium-sized companies and corporations. As one of the first official agency partners in Germany we help our customers reach their target groups at any time - omnichannel. With our expertise in the following areas, we can offer a full integration of Customer.io into the existing application landscape and at the same time develop individual digital solutions for future-oriented business models. 1️⃣ Digital solutions are individually developed tools - operated in the cloud and accessible via a web-based dashboard. We map internal/external processes of our customers here and thus support them in #digitization. 2️⃣ Headless Commerce is the specialization of the digital solution. The focus here is on building conversion-driven booking experiences and online shops. Orders can be (further) processed efficiently via our digital solution. 3️⃣ Mobile app development is the development of mobile apps for smartphones. As a stand-alone platform or as a supplement to the digital solution, for example as a communication tool for employees or customers. 4️⃣ IT consulting In each of our projects, we advise our customers on the best possible architecture and technology selection. The aim is to create a future-oriented software landscape.
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Certified Partner
Certified Partner
Flowstate
Flowstate creates business operations and customer experience software for wavepool operators, coaches and surfers. We primarily focus on our attention and providing services to this industry sector.
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Certified Partner
Certified Partner
Growthy
Suppose you're already experiencing some sales and have found a product-market fit. In that case, we can help you accelerate your growth with well-built systems. Here's what we're great at: * Building your complete messaging (email, messaging, SMS) systems from scratch and your current one with Customer.io (think abandon cart, onboarding campaigns, re-activation, triggered emails, etc.). * Plan and implement your analytics tracking stack so you can understand conversions by traffic source and campaigns to understand CAC & LTV. * Conversation rate optimization across product, ads, landing pages, and the customer journey. * Acquiring qualified converting paid traffic from Google Ads (search, display, YouTube) and Facebook/Instagram Ads. * Helping you systematize and build a content system that drives organic traffic and write SEO-friendly articles for you. * Copywriting & landing page creation. We focus on building systems that scale & we'll even help you hire internal team members to replace us.
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Certified Partner
Certified Partner
Enflow Digital
Enflow Digital is your dedicated team of email marketing experts. We use proven email marketing strategies to capture, nurture, convert, and retain more customers for your eCommerce brand. Are you ready to grow your brand?
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through