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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
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Matchmaking agent
Certified Partner
Certified Partner
Modular Marketing
Get more value from Customer.io Modular is a personalization and retention agency that helps leading brands launch, scale, and optimize lifecycle programs on Customer.io. We combine deep expertise with a repeatable delivery system—so you can move from “platform set up” to measurable impact without reinventing the wheel. What we do in Customer.io: * 🔧 Foundation & Infrastructure: data architecture, event taxonomy, modular templates, dynamic content/snippet engine * 📈 Build & Launch: Campaign + journey frameworks, cross-channel orchestration (email/SMS/push/in-app), QA, optimization sprints * 🧠 Strategy & Ops: audits, governance, testing roadmap, reporting upgrades, AI-assisted insights Industries: healthcare & wellness, fintech, retail, travel & hospitality, eCommerce, B2B SaaS, marketplaces, and more. Ready to accelerate Customer.io outcomes? Let’s start with an audit or a build sprint.
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Certified Partner
Certified Partner
Boost My Email
From full strategic demand-generation down to specific customer engagement touchpoints, Michael Roberts & Boost My Email help companies develop programs that create, capture, and win demand within the market.
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Certified Partner
Certified Partner
Ippon Technologies
We offer white glove integration services for Customer.io implementations. From start to finish, we consult on and implement the latest and greatest within Full Stack Development, Cloud/DevOps and Data Engineering. We have offices in North America (USA), Europe (France) and Australia-Pacific (Australia).
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Certified Partner
Certified Partner
Impact Solutions GmbH
We use marketing and tech to build bridges to your success No shiny new objects or silver bullets. We deliver impact by applying our experience in technology, marketing, and business innovation to suggest and create the solutions to your challenges.
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Certified Partner
Certified Partner
Mammoth Growth
Mammoth Growth is a data, analytics, and growth consulting firm that helps clients ask the right business questions, select and instrument the right tools, verify their data integrity, manage their reporting infrastructure, and provide recommendations and insights that achieve measurable growth. Mammoth consultants have extensive experience working with Customer.io and we help enable your team to ensure long term success with the tool. Our team is fully remote, with consultants in the US, Canada, and the UK. Mammoth helps digital marketers: • Get Accurate, Reliable, Consistent Data Drive better team results by ensuring data is accessible in the moment it matters and in the place it’s needed. • Leverage Data to Drive Growth Data only matters if it helps you grow your business — Prioritize opportunities so you get the most from your insights. • Optimize Customer Engagement Send the right message at the right time across your customer lifecycle to increase engagement and total ROI.
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Certified Partner
Certified Partner
Caddie Inc.
Caddie Inc. features a team of experienced professionals with a wealth of knowledge in marketing, tech, finance and SaaS. We can assist with all aspects of Customer.io, from implementation to optimization. We know that every business has its own unique needs, which is why we take the time to understand your company, your goals, and your challenges. Whether you're just starting out with Customer.io or looking to take it to the next level, we have the expertise to help you succeed. In addition to our technical skills, we value strong relationships with our clients. We strive to be a reliable and trusted partner, available to offer support and guidance. Thank you for considering us as your consultancy. We look forward to working with you to achieve your goals!
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Certified Partner
Certified Partner
Extensive Web
Extensive Web was established in 2009 as a web designing and development agency. We have delivered hundreds of successful projects in US, UK and other European countries. We have been working with different CMS, e-commerce and marketing platforms since 2013. Here is the list of services that we provide: 1) Marketing Automation to manage complete user flow and retargeting users based on user actions 2) Custom WordPress theme and plugin development 3) Custom Woocommerce-based theme and plugin development 4) Custom theme and app development for Bigcommerce 5) Data visualization services that include creating beautiful digital dashboards using Google Data Studio 6) Email marketing setup
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Certified Partner
Certified Partner
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Certified Partner
Certified Partner
Infinities ICT Solutions
We DREAM, ARCHITECT, DESIGN, and DEVELOP. At Infinities ICT Solutions, we focus on challenging the boundaries of user-centred design by creating the best life-changing solutions for our customers. We look for outside-of-the-box solutions that no other company has thought about, we empower creativity, and we are no biased toward any tech-ready solution.
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Certified Partner
Certified Partner
Ikaros
Ikaros is a specialist growth consultancy that acts as a dedicated growth squad for its clients. Leveraging product-led growth (PLG), data, and automation, Ikaros has delivered significant growth for its clients. With a focus on growth strategy, high-velocity delivery, and growth foundations such as process, tech infrastructure, and culture, Ikaros helps businesses design their growth strategy, execute their plans, and train their teams for long-term success. Since its founding in 2019, Ikaros has established a track record of measurable success through product-led growth, having worked with scale-ups, VC/PE, and corporate clients across all types of industries. With a team of experts and entrepreneurs, Ikaros can deliver strategic advice as a fractional Chief Growth Officer, execute initiatives end-to-end as a dedicated Growth Pod, or embed with existing teams to fill capacity and capability gaps, providing flexible solutions tailored to its clients' needs.
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Certified Partner
Certified Partner
Grafted
A lifecycle marketing consultancy specializing in developing cross-channel nurture strategies and engaging campaigns that deliver results.
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Certified Partner
Certified Partner
Envision Digital
Envision Digital is mobile growth consultancy supporting startup and scaleup businesses with data infrastructure so they can achieve exponential growth by avoiding future growth challenges.
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Certified Partner
Certified Partner
stitch
We stitch data, advertising and marketing technology together to drive measurable business outcomes. Marketing is more complex than it’s ever been The increase in diversity of consumption from fragmented experiences that go across device, browsers, apps and physical experiences are leading to marketing complexity where requirements are outpacing available resource while providing real challenges within the measurement space as well. Today we are exposed to more than 5,000 ads per day, yet 91% of people who could buy your product will never click on your ads (they still view it). E-commerce is growing fast, yet 94% of transactions still happen in the real world. To get full visibility into the customer journey - we need to close the loop with customer data while reducing our reliance on proxy metrics such clicks. Why choose us? At stitch we have over 30 years of combined strategic, technical and implementation experience from global tech companies, agencies and consultancies (such as Facebook, Microsoft, Accenture, Initiative Media, Clemenger & Colenso BBDO) helping brands fully realise the potential of merging strategy, data, advertising and marketing technology to deliver more profitable business outcomes through a transformed customer experience.
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Certified Partner
Certified Partner
Growth Analytics Marketing
Growth Analytics Marketing is an analytics consultancy based in Sydney Australia. We specialise working with early stage and funded startups setup their analytics infrastructure and processes to help them grow faster and build better products.
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Certified Partner
Certified Partner
Thin Air Labs
Thin Air Labs is a product studio that specializes in product discovery, validation, development and optimization. We work with Seed to Series B startups to ensure they're building the right product, for the right problem and the right audience. Our team of product managers, engineers and growth experts from some of the fastest growing startups, and have experience across the full product lifecycle. Our Product Growth team can help you with not only your Customer.io implementation, but you entire growth stack. As a certified partner with all of the best in class tools, including Mixpanel, Amplitude and Customer.io, we also go beyond just product development to ensure that you have the right analytics strategy, supported by the appropriate product stack, so that you can always be data-driven in your roadmap decisions. We start our engagements with an audit, then workshop with your stakeholders to ensure internal alignment around the Focus Metric and its supporting metrics, then either help you with an update of your customer.io implementation, or do a clean one from scratch. Following that, we work closely with your team to build the necessary dashboards, and instill the right approach to analyzing and actioning on user behaviour. Our work always wraps up with knowledge transfer, to ensure that your team can run independently from us! Feel free to reach out if you're a startup or SMB that is looking to get support to ensure you avoid the most common mistakes around product development, and get ahead by establishing analytics discipline early!
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Certified Partner
Certified Partner
Favoured
We're Favoured, and we’re here to help you get more customers and boost your profits - simple as that. We’re specialists in results-driven performance marketing to deliver fantastic results for our clients. Clients love us because of our proactive communication, our strategic approach to marketing, and our funky creativity! We have industry experts (sneak preview: our co-founder is a former Apple marketing lead) who will support your business through full-funnel marketing. From attracting new people to converting them into customers, to engaging and retaining them long-term - we’ve got you covered. Let’s get creative, let’s get clever, and let’s smash your marketing goals. We have full video production in-house including TikTok content creators, so we can develop best-in-class creative to maximise the performance of your campaigns from advertising to email to website optimisation. Chat to us today. We’d love to talk to you and see how we can help your business reach the next level.
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Certified Partner
Certified Partner
addvanto
We are leaders in Marketing Automation Lead Generation - Lead Nurturing - Customer Acquistion - Retention - Cross-Selling - Upselling - Churn Prevention - Winback As a customer lifecycle marketing agency we are specialized in marketing automation. We conceptualize and realize customer journeys for our clients to help them to create value from their customer data. You can find our offering below. Customer lifecycle marketing * Strategy consulting: We find the most valuable use cases for marketing automation based on your business and customers. * Conceptualization of customer journeys: We figure out how the new automated customer experience should look and feel. Which channels, content, creatives, messages and/or offers should be used, in which sequence and in what time frame? * Realization of customer journeys: We create all necessary assets for automated customer journeys (creatives, copywriting & coding). * Implementation: We setup the automated customer journeys in your customer.io instance and test them to make sure they are working as expected. * Operations: We monitor, analyse and optimize journeys for our clients. Tool support * Conceptualization of data model: Which data does my company need in customer.io to realize the most valuable use cases? * Integration of data bases or a data warehouse with your customer.io instance: We build the connection between your data bases and your customer.io instance. * Design and implementation of templates: We make sure your templates (e.g. for emails or landing pages) in your customer.io are ready to be used by your marketing managers. * Training for employees We adapt our offering to the needs of our clients. Contact us for more information: felix.zeeb@addvanto.ch We look forward to hear from you! Kind regards Felix
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Certified Partner
Certified Partner
Osano
Osano enables companies to quickly comply with data privacy laws around the world. * Search for personally identifiable information (PII) in Customer.io * Automatically summarize PII to fulfill subject rights requests * Automatically delete PII to fulfill subject rights requests
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Certified Partner
Certified Partner
LEO
Expert Email Marketing Agency & Marketing Automation Services Hire a team of Lifecycle, Email, and Omnichannel marketing automation experts to build a strategy for your business that turns leads into customers and customers into advocates. Start making meaningful connections with your customers today. What we do We build data-driven campaigns that turn leads into customers and customers into advocates, what we call Lifecycle Engagement Optimization. Hire us to empower your team or be your team, to build your lifecycle marketing strategy from scratch, or to optimize an existing one. We’re omnichannel strategists with experience in email, SMS, push, and in-app messaging. We’re fast, we’re affordable, and we’re the email geeks your customer’s inbox deserves. We’re LEO. Our Services: https://connectwithleo.com/services * LEO Expert OnDemand: Get priority access to an experienced LEO lifecycle marketing expert. Tap the resources you need for any projects in email, marketing automation, and lifecycle marketing. Choose the level of support you need from 40 hours/month (~10/week) to 160 hours/month (~40/week). Adjust your monthly hours as your needs change, and end any time with notice. * LEO Team OnDemand: Get priority access to LEO's team of experienced lifecycle marketing experts - a dedicated strategist backed by our copywriters, designers, and email developers. Tap the resources you need for any projects in email, marketing automation, and lifecycle marketing. Choose the level of support you need: 40, 60, or 80 hours per month. * Lifecycle Accelerator: In a 3-month sprint, go from 0 to Lifecycle Hero, as our experts: Audit your customer Lifecycle, draft a custom LCM Playbook with tips for improving your customer Engagement and getting the most out of your ESP, Optimize your lifecycle with the must-have flows to better connect with (and convert/retain) your customers at key steps in their journey. Schedule a call: https://connectwithleo.com/contact
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Certified Partner
Certified Partner
Hawke Media
Hawke Media is an award-winning digital marketing consultancy and full-service agency. Hawke was founded on the idea that every modern business needs a CMO-level expert to lead digital marketing efforts. We customize data-driven, performance-focused solutions to help launch, scale, and invigorate businesses of all sizes, industries, and revenue models. We’re shifting the agency paradigm by putting client success ahead of our own. Our comprehensive à la carte menu of services and month-to-month contracts mean you get only what you need, when you need it. What We’re Great At: - Digital Marketing Strategy - Conversion-Optimized Websites - Creative Design - Social Media Management - Content Marketing & SEO - Search and Social Ads - Effective Email Campaigns
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Certified Partner
Certified Partner
Enflow Digital
Enflow Digital is your dedicated team of email marketing experts. We use proven email marketing strategies to capture, nurture, convert, and retain more customers for your eCommerce brand. Are you ready to grow your brand?
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Certified Partner
Certified Partner
Yomonitor Oy
We are an agency based in Helsinki, Finland that specialize in a wide range of services data management services such as engineering, advanced analytics, data science, and AI implementation. Our aim is to help our clients gain value from their data.
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Certified Partner
Certified Partner
Monetize Mail
At Monetize Mail, we're passionate about helping mobile apps and SaaS companies achieve their revenue goals through effective email marketing strategies. We understand that email is one of the most powerful channels for driving user engagement and sales, and we've made it our mission to help businesses harness its full potential. Our approach is simple yet effective: we build out customer life cycles using email flows and send targeted campaigns to users based on their behaviors. By analyzing user data and tracking their interactions with your app or service, we're able to create personalized messaging that speaks directly to their needs and interests. This not only helps to drive engagement and conversion rates but also reduces churn, as users feel more connected and invested in your brand. Our team of experienced email marketing experts has generated over $18 million in email revenue for our clients, and we work with businesses of all sizes across the globe. Whether you're a startup looking to get your email marketing off the ground or an established enterprise seeking to optimize your existing campaigns, we have the skills and expertise to help you achieve your goals. At Monetize Mail, we're committed to delivering results for our clients. We don't believe in one-size-fits-all solutions; instead, we take the time to understand your business and tailor our approach to your unique needs and objectives. We pride ourselves on our ability to deliver measurable results, and we're constantly iterating and optimizing our strategies to ensure that we're always ahead of the curve. If you're looking to take your email marketing efforts to the next level, we'd love to help. Get in touch with us today to learn more about how we can help you increase your revenue and reduce churn through targeted email marketing campaigns.
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Certified Partner
Certified Partner
dataconduit
From simply setting up your Customer.io account to creating advanced integrations with your martech stack and backend – the team at dataconduit is here to help you make sure you get the most out of Customer.io.
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Certified Partner
Certified Partner
Flux Digital Labs
Unify Your Sales, Marketing & Data Systems To Track, Optimise & Automate Your Business. Increase Productivity and Sales with Systems Aligned for Seamless & Friction-less Experiences For You & Your Customers
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Certified Partner
Certified Partner
UFirst GmbH
UFirst is your premier full service web agency and expert in customer.io implementation and strategy. Our mission is to assist you in becoming data-driven and customer-centric, empowering your business to create personalized customer experience at scale. Committed to excellence, our team delivers state-of-the-art technologies and tailored strategies to address the evolving needs of modern enterprises. We specialize in digital transformation, e-commerce, B2B commerce, app development, and software solutions. Serving as your trusted partner, we excel in executing digital projects across the DACH region (Switzerland, Germany, and Austria), with a particular focus on delivering digital solutions for the construction, telecommunications, and hospitality industries.
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Certified Partner
Certified Partner
WeDoCRM
WeDoCRM is the 'insourced' CRM agency, supporting CRM teams and businesses all over the world in both a B2C and B2B capacity. With the exception of employees, customers are the most important commodity a business has. In the last few years, CRM has become a necessity for most organisations. Yet many still struggle to unlock its full potential when it comes to engagement, conversion and recurring revenue. That’s where WeDoCRM comes in.
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Certified Partner
Certified Partner
makook
We are a martech-focused growth agency that helps brands navigate the digital landscape, drive growth and achieve digital transformation.
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Certified Partner
Certified Partner
We are strategists, creatives, analysts, and project managers that will work with you, side-by-side, to build your growth stack and engage your customers. Whether you're starting from scratch or starting a new phase of growth, we can plan, execute, and optimize your growth ecosystem for maximum results.
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through