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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
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Matchmaking agent
Certified Partner
Certified Partner
Threls Ltd.
Threls is a full-scale software development agency serving clients in Fintech, Health, Education, and more. We partner across four key areas: scaling your team, digitising processes, building custom software products, and launching scalable e-commerce platforms. Each engagement is delivered using our Unfix model: a custom crew led by a Crew Captain and a Client Journey Lead, supported by specialists to ensure the highest quality. We work in iterative cycles, with transparent communication and a values-driven, client-centered approach. Operating remotely with bases in Gozo, Malta and Estonia, Threls is committed to building solutions that empower purpose and innovation.
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Certified Partner
Certified Partner
Magic Beans Agency Ltd.
Magic Beans is a growth marketing agency specializing in optimizing the middle of the marketing funnel through data-driven strategies and behavioral science. We focus on Activation, Revenue, and Retention (ARR) to convert more visitors into customers and maximize client growth. Our unique approach combines advanced analytics, conversion rate optimization, and marketing automation, all underpinned by behavioral science principles. With expertise in user journey mapping, A/B testing, and data analysis, we help businesses unlock sustainable growth through experimentation and continuous optimization. Founded by three industry experts in marketing, UX design, and analytics, Magic Beans transforms complex data into actionable insights, delivering measurable results for our clients across various sectors.
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Certified Partner
Certified Partner
Maciej Turek
Growth and CRM consultant. Maciej has experience implementing and migrating Customer.io, focusing on data setup, deliverability, and lifecycle automation to improve retention and customer engagement. Services * Customer.io implementation and migration * Lifecycle and retention strategy * Deliverability and IP warm-up setup * Segmentation and personalization * Activation and re-engagement campaigns * Funnel optimization Typical clients SaaS, fintech, and subscription businesses looking to strengthen their CRM and lifecycle marketing with Customer.io. Learn more: https://maciejturek.com/services/crm-implementation.html
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Certified Partner
Certified Partner
INCORE
INCORE — Strategic Digital Growth, Web Innovation & AI Automation INCORE is a boutique, award-winning digital agency helping ambitious brands grow through strategy, design, advanced technology, and performance-driven execution. Based in New Jersey and serving clients across North America and EMEA, we partner with organizations that value long-term thinking, measurable outcomes, and meaningful collaboration — not quick, one-off projects. We combine creative vision with technical depth to design and build modern digital ecosystems. From high-impact websites and scalable web applications to AI-powered marketing automation and lifecycle journeys, our work is focused on helping brands connect with their audiences more intelligently and grow sustainably. Our team blends strategic marketing insight, UX excellence, and engineering expertise to transform complex business goals into powerful digital experiences. Our capabilities include: * Web Design & Development: bespoke, conversion-focused websites and digital experiences. * Custom Web Applications & Platforms: modern React/Next.js builds, integrations, and data-driven digital products designed to scale. * AI & Marketing Automation: customer journeys, behavioral segmentation, lifecycle messaging, and advanced automation powered by platforms like Customer.io. * Growth Marketing: SEO, paid media, CRO, and analytics aligned to real business KPIs. * Strategy & Consulting: helping companies align technology, messaging, and performance into one cohesive roadmap. Unlike traditional agencies, INCORE is intentionally selective about who we work with. Most of our clients stay with us for years — not months — because we operate as a strategic partner invested in their evolution, not a vendor delivering quick deliverables. From concept to launch and long-term optimization, we help organizations build durable digital infrastructure that continues to perform well beyond initial deployment. If you’re looking for an experienced partner that blends AI-driven automation, web innovation, and growth strategy — and you’re ready to invest in meaningful progress — INCORE is built for you.
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Certified Partner
Certified Partner
Fiat Growth
Fiat Growth is the leading growth consultancy, specializing in full stack marketing, strategic partnerships, and revenue operations for B2C and B2B early and late stage startups. Our expertise spans various verticals, with a particular focus on fintech, enabling our clients to scale efficiently. Here's what really makes us unique: * We've worked with 100+ of the market's leading Fintech companies driving over $1.5bn in revenue * We have a team of over 30+ senior marketers who become an extension of our client’s teams to effectively help create scalable, capital efficient growth aligned to targeted KPIs. * We specialize in a variety of growth initiatives tailored to the client’s evolving needs including Strategic & Affiliate Partnerships, Digital Marketing, Creative, Marketing Operations, GTM Strategy, Lifecycle Marketing, and Revenue Operations.
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Certified Partner
Certified Partner
Ottomate
Increase automatic revenue with always-on messages for your entire customer journey. You’ll work directly with Ottomate’s founder, Brian Sun, who’s done lifecycle for over 10 years across SaaS, fintech, real estate, e-commerce, and travel. Get a hands-on Head of Lifecycle.
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Certified Partner
Certified Partner
inteQ
inteQ is a data intelligence company with over 30 years of experience helping retailers and consumer-facing brands unlock the full value of their customer data. Genesis Data connects every customer touchpoint into a single, coherent view of your customer. Our configurations takes unstructured data from across your business - transactions, loyalty programs, digital interactions, and more - and organizes, cleanses, and aggregates it into actionable intelligence. Rather than replacing your existing systems, Genesis feeds that refined data back into the tools you already use, so you can activate on it immediately and start driving real results. What sets inteQ apart is their hands-on approach. Their team becomes an extension of your IT department, handling the complex data challenges that slow most organizations down and ensuring your data is always where it needs to be - clean, connected, and ready to work. With three decades of retail industry expertise, inteQ brings both the technology and the know-how to help brands move from fragmented data to confident, customer-driven decisions.
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Certified Partner
Certified Partner
Pzella Media
Growth and Product Management consultancy specialising in working with early-stage startups to scaleups. We're vertical agnostic and prefer to focus on helping solve problems. We can help with: * Marketing automation * Marketing stack set up * Product management - training, setup and contracting * Helping to validate MVPs * Acquisition marketing * SEO, Paid marketing and more
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Certified Partner
Certified Partner
Romain Finot
Product Growth Advisor. I help companies achieve their business goals by analyzing product usage data & enhancing user experience through growth experiments: 📝 Method: - Definition of business objectives - Implementation of the tracking plan and data stack - Data analysis and user research - Experiments on short sprints (4 to 8 weeks) 🧰 Deliverables: - Document outlining quantifiable business objectives - Evolving and editable tracking plan - Set of tools for tracking/data activation - Product dashboards - User questionnaires (Typeform, Maze) and analyses - Proposed experimentation roadmap Need assistance with any of the detailed topics above? Feel free to reach out!
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Certified Partner
Certified Partner
GrowthBench
GrowthBench helps ambitious companies unlock lifecycle marketing’s full potential—turning personalized, data-driven journeys into measurable revenue. As a specialized consultancy, we provide fractional leadership, managed growth services, full-service recruiting, and staff augmentation that empower teams to scale without the cost and complexity of building in-house. We’ve partnered with over 900 leading brands—including Dropbox, Dialpad, Vuori, and Tonal—to deliver high-impact lifecycle programs that improve retention, accelerate acquisition, and maximize ROI. Our elite network of vetted experts works seamlessly with Customer.io, building clean data foundations, orchestrating targeted campaigns, and implementing automated workflows that adapt to customer behavior in real time. From data governance and analytics & attribution to customer journey optimization and conversion rate enhancement, we bring the right people, processes, and technology to your specific challenge. With hands-on experience across 500+ marketing and data tools, we integrate Customer.io into a broader, unified growth stack—ensuring every message is timely, relevant, and revenue-driving. Whether you’re an early-stage startup launching your first lifecycle program, a high-growth business scaling personalized campaigns, or an established brand evolving your retention strategy, GrowthBench delivers scalable, measurable outcomes that turn Customer.io into a true growth engine.
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Certified Partner
Certified Partner
COB Consulting
Hi! I’m Chris O'Brien (aka COB!) — a versatile marketing professional with 17 years of experience driving growth at companies such as Grubhub, Orbitz.com, Blue Apron, and Birchbox, leading teams in acquisition marketing, CRM/retention marketing, and product marketing. Think of me as a Swiss Army knife — I can support high-level initiatives such as headcount planning, KPI setting, and team roadmap development, while also diving into the details. Whether it’s working hands-on with CRM systems, deploying campaigns across channels like email, SMS or push notifications, or troubleshooting technical issues, I’m ready to contribute. I’m passionate about identifying business opportunities and creating strategic marketing programs that drive success. Known for being a positive, resourceful problem solver, I’m dedicated to delivering exceptional customer experiences.
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Certified Partner
Certified Partner
Optiblack
Optiblack is #1 Leading Product Growth partner who has worked with 30+ SaaS companies to drive product growth. They are only ones who provide setup, implementation support, training, continuous support, growth assistance after implementation
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Certified Partner
Certified Partner
Measured Results Marketing
Marketing Technology and Sales CRM Experts Measured Results Marketing (MRM) has a long history in managing Marketing Technology, building Sales and Marketing operations, and reporting on end-to-end results. We personally understand the unique blend of pain and exhilaration experienced by Sales and Marketing organizations. As partners with leading sales and marketing technology providers, we provide the unique service of crafting operational and technology infrastructure to drive Sales and Marketing organizational goals. * You gain a sales and marketing technology stack tailored to your needs with our agnostic approach to technology selection, implementation and integration. * A new Demand Generation Ecosystem with your go-to-market approach that incorporates the sales cycle in your industry. * B2B start-ups and large global firms turn to us to support aggressive growth goals, to better compete without just relying on adding headcount or budget. Using our propriety Demand Generation Ecosystem® process, we help key stakeholders in the organization assess capabilities, agree on processes and standards for technology usage and establish proper communication and SLAs to build the foundation for long-term success. What It’s Like to Work With Us We’ve been on the marketing automation and demand generation trail since the dawn of SEO, Inbound Marketing and systemized marketing software. Bringing together backgrounds from both industry and agencies, we apply our hard-won technology, infrastructure and metrics knowhow to enable you to generate revenue. * We have personally worked in and for organizations where we had to determine not only the technology footprint but the process to get sales and marketing to work together. * We have been responsible for revenue targets, reporting on progress against goal and know what a qualified lead really looks like. * We have had to defend marketing budgets through demonstrating real ROI. * We had to select a word that anyone in the company can use whenever conversations drift away from the topic at hand. * Some of us are geeks. Some of us think we’re athletic. Some of us have a tendency to do apple cider shooters. Let’s Start Building Your Plan Today! Email: yeti@measuredresultsmarketing.com Phone: 571-606-3106
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Certified Partner
Certified Partner
Appspand
Appspand is a boutique mobile app marketing agency, delivering data-driven growth, retention, and monetization strategies for consumer apps and mobile games. With over 30 years of combined experience, our team brings proven expertise from top mobile-first companies like Zynga, as well as deep know-how scaling small to mid-size startups. What We Do * Growth Marketing: Custom acquisition strategies combining organic (ASO, UGC, referrals) and paid channels (Meta, Google, TikTok, ASA) to deliver cost-efficient installs and maximize ROAS * Lifecycle & Retention: Fully managed lifecycle marketing—auditing, strategy, automation, and channel operations—that boosts engagement, lowers churn, and maximizes LTV * Monetization: Tailored strategies for subscription apps, in-app purchases, and ad monetization that align revenue goals with user experience and long-term retention Why We Stand Out * Full-funnel expertise: We optimize the entire marketing journey—from first touch to long-term user value—using a holistic, omni-channel approach * Flexible & scalable: Ideal for seed startups and growth-stage apps alike, our managed services start from $1,200/month
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Certified Partner
Certified Partner
Mavlers
You chose Customer.io because it's powerful. But powerful doesn't mean simple. Customer.io offers limitless possibilities, and Mavlers ensures you have the bandwidth to capture them all-turning your most ambitious ideas into live, revenue-generating workflows. We're a Customer.io implementation and optimization partner with deep expertise in behavioral automation, data architecture, and lifecycle strategy. Our team helps growth-stage SaaS, fintech, and tech companies move from tangled workflows to clean, compounding automation, without burning through your engineering backlog. What we actually do inside Customer.io: * Workflow Architecture: Build sophisticated multi-branch journeys using true/false logic, random cohorts, and event-triggered paths that respond to real user behavior—not just static list membership. * Liquid Personalization at Scale: Implement dynamic content, conditional logic, and custom object data in messages—so your team doesn't need to debug Liquid syntax at 2am. * Data Integration & Activation: Connect Customer.io with your CDP, warehouse, or CRM (Segment, Census, HubSpot, Salesforce) to create unified profiles that power smarter segmentation. * Custom Objects & Relationships: Model complex data structures (accounts, subscriptions, teams) so you can segment and personalize based on relationships—not just individual attributes. * Experimentation Frameworks: Set up systematic A/B testing across subject lines, send times, logic paths, and channel sequences—with clear attribution to conversions. * Reporting That Shows ROI: Build dashboards and conversion tracking that connect messaging performance to revenue impact!! not just opens and clicks. Why teams work with us: We've built 500+ automation workflows across Customer.io, Braze, Klaviyo, and Salesforce Marketing Cloud. But more importantly: we understand the difference between "automation that exists" and "automation that compounds." Whether you need a one-time migration, a complex implementation project, or ongoing support to keep improving performance, we scale with your needs—from strategy to execution. The result? Clean data. Smarter triggers. Messages your users actually want to receive.
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Certified Partner
Certified Partner
Mediac Agency
Mediac Agency is a Danish performance and design agency specializing in experience-driven branding, marketing strategy, and digital growth solutions. Based in Aarhus, we help businesses unlock their full potential by delivering cutting-edge marketing, creative design, and compelling storytelling that resonate with their audiences. Our expertise spans across digital advertising, content creation, branding, and video production, ensuring that every campaign is crafted with precision and purpose. We believe in making marketing simple yet effective, aligning our strategies with data-driven insights and creativity to maximize results. At Mediac Agency, we don’t just execute campaigns—we create meaningful brand experiences that engage, inspire, and convert. Whether it's building a brand from the ground up, optimizing performance marketing, or producing high-impact visual content, our goal is to drive measurable success for our clients. Our core services include: * Strategic Marketing: Tailored strategies that align with business goals and market trends. * Performance Advertising: Data-driven campaigns designed for maximum ROI. * Branding & Identity: Developing strong, cohesive brand narratives that stand out. * Content Creation: Engaging, high-quality visual and written content for various platforms. * Video Production: Storytelling through dynamic video content that captivates audiences. We collaborate with businesses of all sizes, from startups to established enterprises, helping them navigate the evolving digital landscape with confidence. With a commitment to transparency, innovation, and excellence, Mediac Agency is your trusted partner in achieving marketing success. Let’s make marketing simple—let’s make it work. Visit us at mediacagency.com to learn more about our work and how we can help your brand grow.
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Certified Partner
Certified Partner
Lucas Chevillard
I'm Lucas Chevillard. I help organizations with €50M+ revenue uncover what's working, what's not, and where the biggest opportunities are in their CRM. I've spent 12 years in email marketing and CRM, including 5 years at Airbnb where I worked on email and lifecycle marketing at a massive scale across multiple markets. Now, I work independently with organizations across EU and US markets that need strategic clarity on their CRM operations. 20+ clients across e-commerce, marketplace, and service companies. I specialize in turning Customer.io from a messaging tool into your revenue engine. I build lifecycle marketing systems that connect directly to business outcomes through strategic implementation, revenue-linked measurement, and operational excellence. Why work with me on Customer.io? Your team likely faces these challenges: * Customer.io is configured but campaigns don't tie to revenue * Segments exist but personalization isn't moving metrics * Leadership asks "what's the ROI?" and you struggle to answer * Marketing ops caught between campaign execution and strategic influence * Data flows into Customer.io but insights don't flow out I turn Customer.io implementations into revenue-generating systems that your leadership can measure and trust. How I work with Customer.io: From strategic audits to hands-on implementation: Customer.io configuration & optimization, event tracking architecture, data integration strategy, revenue-focused campaign design, behavioral journey automation, A/B testing frameworks, cross-channel orchestration, attribution modeling, and performance reporting that connects to business outcomes.
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Certified Partner
Certified Partner
FlowHQ
FlowHQ takes the complexity out of business data and automation. We work alongside our clients to streamline their sales, marketing and customer relationship management with a focus on data and shaping bespoke solutions that help improve their customer lifecycle.
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Certified Partner
Certified Partner
Escalate Ops
We help companies to streamline their operations by implementing AI & top tech solutions. We've implemented more than 80 projects all over Americas, from the US to Argentina.
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Certified Partner
Certified Partner
allset
Fintech lifecycle agency.
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Certified Partner
Certified Partner
Untold Martech
We are a team of marketing technologist specialized in different MarTech solutions and support our clients to make getting the most out of their MarTech stack.
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Certified Partner
Certified Partner
Quentin Durantay
Product lover ❤️ Growth practitioner 🤖 Python developer 🐍 7 years of experience in startups and growth. I've done business studies, but let's be honest, I'm an engineer at heart. I love solving complex and novel business problems by developing technical solutions.
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Certified Partner
Certified Partner
Simple Task Switzerland
Simple Task is a Marketing Technology (MarTech) Agency specialized in the development and configuration of MarTech solutions. Our senior consultants provide solid and reliable services to international companies and local SMEs. We offer Consultuing Services: * Data Management * Performance Boost * Technical Project Management * Performance Boost * Vendor Selection . and Operational MarTech Services * Marketing Automation * Software Implementation and Configuration * Web Development * Mobile and Web Applications * Monitoring and Follow-Up * Campaigns and Use Cases
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Certified Partner
Certified Partner
GAPIT Communications JSC
GAPIT COMMUNICATIONS is the leading growth marketing agency in Vietnam. After 18 years of providing businesses in Vietnam with Branding, Mobile Marketing and Digital Marketing services, we are now ambitious to empower our clients with new Martech solutions in partnering with Customer.io, bringing them better strategies to grow.
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Certified Partner
Certified Partner
Drew Price (Lifecycle Marketing Advisor)
Drew has nearly 20 years of experience in email and lifecycle marketing across tech, publishing, and retail. Most notably, he grew Grammarly’s email channel from 0 to 3 billion personalized messages per year from 2014 to 2020. Drew also built & reinvented programs for major brands like The Home Depot and IGN Entertainment. Drew regularly shares his expertise in advisory roles as well as his newsletter Scaling CRM.
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Certified Partner
Certified Partner
Repetitos
If an executive asks “how healthy is our customer contact database," can you provide more than a vague “it’s pretty good” response? As Forrester's Director of Customer Marketing, I learned: 1. A customer contact database decays 2% monthly and bad customer contact data impacts from 3-5% of annual contract value 2. Bad data is the second biggest challenge when running customer campaigns 3. The third largest buying signal is being a past customer and 20% of new business revenue can come from repeat buyers Repetitos can update and enrich your customer contact database for pennies per name. With a clean database, you are ready for, and we can design a Repeat Sales by Former Customer Contact program.
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Certified Partner
Certified Partner
María Sainz - CRM | Sales Operations | Marketing Automation
I'm María, a CRM, Sales Operations, and Marketing Automation specialist. I excel in optimizing processes, streamlining workflows, and executing targeted marketing campaigns to drive business growth. Why Choose Me: CRM Specialist: Experience in CRM platforms Salesforce, HubSpot, and Pipedrive. I handle everything from initial configuration to ongoing management and optimization. Process Optimization: Skilled in fine-tuning processes and workflows to enhance efficiency and productivity, resulting in improved sales performance and customer satisfaction. Marketing Automation: Expertise in designing and implementing multichannel and automated marketing campaigns, leveraging CRM data to deliver personalized messaging and drive engagement. (Whatsapp, Email, SMS) Data Analysis and Reporting: Proficient in extracting actionable insights from CRM data to inform strategic decision-making and drive continuous improvement. Affiliate/Partnership Strategy: Experienced in developing and executing effective affiliate and partnership strategies to expand reach and drive revenue growth. Services Offered: CRM Configuration and Set-Up Process Optimization and Automation Whatsapp/Email Marketing Integration, Management and Automation Marketing Campaign Development and Execution Data Analysis and Reporting Affiliate/Partnership Strategy Development I'm dedicated to delivering top-notch solutions that drive results for your business. If you're ready to elevate your CRM, Sales Operations, and Marketing Automation efforts, let's collaborate and achieve your goals together. Don't hesitate to reach out, and let's start a conversation today!
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Certified Partner
Certified Partner
Seedium
Seedium is a reliable and highly-qualified web development company. We are software solution providers in Real Estate, Healthcare, etc. industries for US and European markets. We do care about quality and time.
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Certified Partner
Certified Partner
Thibaud Bertrand
Looking for a Customer.io expert to turn your data into powerful marketing journeys? → After 7 years in Growth Marketing at fast-scaling startups (Side, talent.io, papernest), I now support French tech companies like Qonto, Murfy, Timeleft, and Wecandoo with their CRM & Marketing Automation challenges. Here’s how I can help: * Clean and efficient migration to Customer.io, with an optimal setup from day one * Structuring your CRM to activate dormant data and build personalized user journeys * Reinforcing your team during peak periods * Training and coaching your internal teams My core skill: turning your data into scalable, highly personalized customer journeys that improve conversion rates across the funnel (acquisition, activation, retention…). My playground: Customer.io (6 years of experience & certified partner), Email, SMS, In-app, Push. I work closely with your Product, Data, Growth, and Ops teams to make your CRM actionable, scalable, and ROI-driven. Want to talk about your CRM challenges? Feel free to DM me.
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through