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Agency partners

Find and connect with a certified Agency Partner

Need a hand getting your automated messaging efforts to the next level? Discover our certified partners in our partner community. Whether you’re looking for a strategic consultation or full-service execution, you’ll find the right fit here.

We will do all the work to match you with the best partners.
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Matchmaking agent
Certified Partner
Certified Partner
Ottomate
Increase automatic revenue with always-on messages for your entire customer journey. You’ll work directly with Ottomate’s founder, Brian Sun, who’s done lifecycle for over 10 years across SaaS, fintech, real estate, e-commerce, and travel. Get a hands-on Head of Lifecycle.
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Certified Partner
Certified Partner
Repetitos
If an executive asks “how healthy is our customer contact database," can you provide more than a vague “it’s pretty good” response? As Forrester's Director of Customer Marketing, I learned: 1. A customer contact database decays 2% monthly and bad customer contact data impacts from 3-5% of annual contract value 2. Bad data is the second biggest challenge when running customer campaigns 3. The third largest buying signal is being a past customer and 20% of new business revenue can come from repeat buyers Repetitos can update and enrich your customer contact database for pennies per name. With a clean database, you are ready for, and we can design a Repeat Sales by Former Customer Contact program.
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Certified Partner
Certified Partner
Preeti Kelapure Consulting
CRM | Lifecycle Marketing Leader | ex- Square, Glassdoor, Zynga I'm currently focused on advisory roles in Lifecycle & Retention Marketing,
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Certified Partner
Certified Partner
Solaris Digital (Brooke Hart)
Brooke Hart is a fractional marketing leader with over 15 years of experience helping brands build and scale high-performing lifecycle and email programs. A longtime Customer.io expert, she has guided businesses through full platform stand-ups, lifecycle strategies, scalability through automation, and optimization tactics to drive retention and revenue growth. Through her consultancy and complimenting agency, Solaris Digital, Brooke blends strategic insight with hands-on execution support — helping teams turn complex customer journeys into simple, scalable systems that deliver measurable impact.
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Certified Partner
Certified Partner
Carmen Gerea
Independent Omnichannel Marketing & CX Consultant | Customer Insights & Market Intelligence | Marketer turned HCI Researcher. 8+ years coaching micro, small and medium enterprises in digital transformation and online business development. Proven track record supporting 3000+ SMEs across Latin America, Central Asia, and Africa through international development programs, and national business accelerators. Expert in e-commerce platforms, digital marketing, SEO, and online business strategy with extensive workshop facilitation and mentoring experience.
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Certified Partner
Certified Partner
ConsultMyApp
ConsultMyApp (CMA) specialize in elevating app visibility, retention, and growth through a holistic, innovative, and effective approach to mobile and app marketing. Since our inception in 2016, CMA has supported leading brands such as Papa John’s, Grab, Deliveroo, Chegg, Macy’s, Pure Gym, Betvictor, Betway, Sega and King as well as supporting the rapid ascent of numerous impactful startups across a wide range of industries. What do we do? As an app marketing agency, CMA specializes in helping mobile-based businesses gain and retain a healthy user-base that drives sustainable and profitable growth. As Customer.io agency partners, ConsultMyApp helps companies better understand and connect with their customers via elevated, cross-channel and targeted customer engagement tactics at every stage of the user journey. Core Services: * App Store Optimization & Conversion Rate Optimization (ASO & CRO) * Paid User Acquisition * CRM, Customer Engagement & Retention * Data & MarTech Enablement * Mobile-first Creative & Product UX/UI * App Marketing & Growth Consulting
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Certified Partner
Certified Partner
Threls Ltd.
Threls is a full-scale software development agency serving clients in Fintech, Health, Education, and more. We partner across four key areas: scaling your team, digitising processes, building custom software products, and launching scalable e-commerce platforms. Each engagement is delivered using our Unfix model: a custom crew led by a Crew Captain and a Client Journey Lead, supported by specialists to ensure the highest quality. We work in iterative cycles, with transparent communication and a values-driven, client-centered approach. Operating remotely with bases in Gozo, Malta and Estonia, Threls is committed to building solutions that empower purpose and innovation.
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Certified Partner
Certified Partner
ByteSlice
Your budget can't afford senior engineers. Your product can't afford junior engineers. ByteSlice offers a new operating model to bridge this gap to accelerate your startup's success.
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Certified Partner
Certified Partner
DGTLmotion
We drive your growth by doing things differently. With a unique combination of creativity, data-driven growth marketing, and technology, we put your business in high gear and ahead of the race — both online and beyond.
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Certified Partner
Certified Partner
Dynamiqx
Dynamiqx was built on one simple truth: every audience counts. We don’t just send emails or set up automations. We create growth engines that turn interactions into loyalty and subscribers into raving fans. Serving SaaS, Ecommerce, Healthtech, Fintech and Proptech, we combine strategy, data, and precise execution to help brands connect, engage, and scale with impact.
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Certified Partner
Certified Partner
Pacaya Digital LLC
Pacaya leverages 10+ years of deep hands-on experience in Email to deliver exceptional value to our clients across a range of objectives and use cases. Domain setup and inbox warming, deliverability debugging, cold and lifecycle software implementation, building out internal best practices, etc -- all at rates more affordable than hiring an Email Marketing Associate.
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Certified Partner
Certified Partner
In Digital
We are In Digital, the in-house marketing agency. We specialise in operating in-house as an extension of your team, embedding strategy, technology and expertise at the heart of your business to drive smarter, data-led customer engagement across the full lifecycle from acquisition through to retention, loyalty and reactivation. We help clients like The Financial Times, Experian and Overleaf plan, build and scale high-performing engagement ecosystems in-house, spanning CRM strategy, marketing automation, CDP activation, personalisation, lifecycle design, and retention optimisation - delivering measurable growth in customer lifetime value. At In Digital, we’ve dismantled the traditional client/agency model, working seamlessly alongside CRM, data and commercial teams to design and execute engagement strategies that are insight-led, test-and-learn driven, and fully integrated across paid, owned and onsite channels. Whether you’re looking for a great new agency that operates like your in house team, or you’re interested in how we’re helping our clients develop owned, in-house capability and IP, we’d love to chat.
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Certified Partner
Certified Partner
Mando way
We're used to deliver qualitative work on time. Your mission is our priority and our word is beskar. We believe this is the way. get in touch >> www.mandoway.com
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Certified Partner
Certified Partner
schalk&friends
Do you see the potential of digital marketing, but sluggish systems and a lack of resources are getting in the way? From system architecture to web applications, from digital branding to online marketing - we provide independent, end-to-end advice. With intelligent strategies and modern, AI-supported technology, we establish a sustainable framework to automate marketing processes and make them more efficient. The company website plays a central role here: data-driven, customer-centric and fully networked, it becomes a strategic marketing tool. Intelligent marketing technology - for more entrepreneurial freedom, even with limited resources.
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Certified Partner
Certified Partner
Brightlabs
Are you a meditation teacher? Do you want an app to easily distribute and monetize your content? After the 10th person asked me (Toby) to build a meditation app for them, I decided to launch Brightlabs. We basically white-label Brightmind (my meditation app), and set you up with a state-of-the-art mobile subscription app that you can customize however you want. Over the last decade, we’ve refined our tech stack so your app will run smoothly on all devices, and you can add content with the click of a button. Here’s a full breakdown of what you’ll get * White label-app with custom branding * User onboarding * Content library * Gamification * Timer * Favoriting * Offline functionality * Reminders * As we add features to Brightmind, you’ll get them * If you want custom app features, we can build them * Update content easily at anytime * Fully scalable (even if millions of people download in a day, nothing will break) * 24/7 bug fixes * With a click of a button, we can deploy an app update to both iOS and Android * Email and push notification systems * Analytics * A/B testing * Automated crash reporting Revenue Apple’s App Store, by gross revenue, is now bigger than 90% of Fortune 500 companies. Let that sink in for a moment. People are used to buying subscriptions on their phones for content that they find valuable. The fact that Apple and Google already have their credit card information makes purchasing as easy as a thumbprint or Face ID. Launching a mobile app is one of the best ways to get paid for your hard work.
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Certified Partner
Certified Partner
good thinking CRM
At good thinking, we are a passionate and innovative experts in multichannel lifecycle marketing. With more than 10 years of experience, we can not wait to support you in developing and launching a CRM strategy that both you and your customers will love. Whether you are just starting out on your CRM journey or are ready to take your existing setup to the next level, we are excited to offer you a package tailored to your company's individual needs.
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Certified Partner
Certified Partner
LifecycleIQ
Smart Strategies for Every Stage of Your Customer Journey As the founder of LifecycleIQ, I bring two decades of hands-on experience helping innovative companies harness the power of marketing technology to drive growth. Operating as an independent consultant, I offer fractional lifecycle marketing and MarTech expertise to small and medium-sized businesses looking to optimize their customer journey and marketing operations. Drawing from my successful track record with companies like Papa, Earnest, ExpertVoice, and PenFed Credit Union, I help organizations navigate the complexities of modern marketing technology. My expertise includes marketing automation platform migrations, data-driven strategy development, and custom low-code automation solutions that significantly improve acquisition, activation, and retention metrics. I partner directly with clients to provide: * Comprehensive lifecycle marketing program audits * Marketing automation platform optimization * Strategic roadmap development * Custom integration and automation solutions * Marketing operations process improvement * Hands-on implementation support Working with LifecycleIQ means getting direct access to seasoned expertise that transforms your marketing technology investments into measurable results. I combine strategic advisement with practical execution to help your business achieve its growth potential. Typical engagements start at $5,000-$10,000/month, with both project-based and ongoing consulting arrangements available.
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Certified Partner
Certified Partner
Little Nudge Marketing B.V.
Little Nudge Marketing specializes in helping small businesses and startups in SaaS, e-commerce, and the hospitality and travel industries master marketing automation. We build smarter, more effective marketing systems using Customer.io, enabling you to save time and focus on growth. Whether you're a lean startup or a growing business, we provide the strategic thinking and hands-on execution needed to build a robust automation framework. Our primary services include: * Marketing automation strategy and execution * Seamless migration to Customer.io from other platforms * Custom email development, including expert copywriting, design, and coding What makes us different is our collaborative and empathetic approach. We believe in empowering our clients, not just executing tasks. We work with you as a partner, providing honest feedback and transparent insights into your marketing strategy. We won't simply tell you what to do; we'll explain the 'why' behind every decision, helping you understand your audience and become a more effective marketer. Our goal is to meet you where you are and provide you with a system that works for you; a system built on trust, clear communication, and a shared vision for success.
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Certified Partner
Certified Partner
Shaw/Scott
Shaw/Scott is a boutique agency and consultancy that empowers B2C brands to elevate their retention and loyalty programs. We are owned-channel experts, acting as trusted advisors and valued partners to clients like PetSmart, The Knot, lululemon, Alaska Airlines, Viking Cruises, Prosper, and Macy's. Our boutique size puts us in the sweet spot: we’re big enough to offer a full suite of services, yet small enough that our clients always get our A-team, whether in strategy, creative, development, analytics, or MarTech stack implementation. We provide full-service and cross-disciplinary engagements that empower brands to reinvigorate their lifecycle marketing, including: * Strategic roadmap * Full-service email/mobile marketing execution * Customer journey mapping * Analytics and dashboard development * Modular email templates * Lifecycle & loyalty program development * ESP & loyalty platform RFP support * MarTech audits * Communication matrix * ESP migrations and implementations
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Certified Partner
Certified Partner
1519 Digital Agency
We are a full-service agency specializing in Email and SMS marketing. More than just a service provider, we are your strategic partner, dedicated to delivering comprehensive campaign automations, seamless ESP migrations, and email deliverability support. Our philosophy, 'Connect, Engage, Convert' guides our approach, driving us to deliver exceptional results that elevate and transform brands. Whether you are looking to generate new leads, increase customer engagement, or drive conversions, our team is committed to developing solutions that meet your unique goals.
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Certified Partner
Certified Partner
Fishknife LLP
Automations without developers. Operations without tears. Tl;dr No-code ops automations for (impatient) founders Fishknife is a Digital Operations Agency serving early stage founders and investors. We build next-level ops processes using low-code automations and AI.
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Certified Partner
Certified Partner
FlowHQ
FlowHQ takes the complexity out of business data and automation. We work alongside our clients to streamline their sales, marketing and customer relationship management with a focus on data and shaping bespoke solutions that help improve their customer lifecycle.
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Certified Partner
Certified Partner
allset
Fintech lifecycle agency.
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Certified Partner
Certified Partner
R17 Ventures
#1 Performance Marketing Agency helping brands across the globe reach their targets & goals through holistic, pay-per-performance digital performance marketing.
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Certified Partner
Certified Partner
Etumos
Etumos is a marketing technology consultancy focused on innovating B2B & B2C marketing. Our technologists ensure that all businesses, whether startup or enterprise, receive expert level marketing automation, operations, and strategy consulting.
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Certified Partner
Certified Partner
LifecycleX
We turn customer activity data into revenue. LifecycleX is a SaaS marketing agency. We help SaaS teams increase purchases, cross-sells, upsells, and customer lifetime value by replacing out-of-the-box lifecycle messaging with high-impact campaigns and automated engines. Expertise includes: * Customer Relationship Management (CRMs) * Marketing Automation Software * Email Marketing Campaigns * Text/SMS Marketing * In-App Notifications * Push Notifications
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Certified Partner
Certified Partner
Simple Task Switzerland
Simple Task is a Marketing Technology (MarTech) Agency specialized in the development and configuration of MarTech solutions. Our senior consultants provide solid and reliable services to international companies and local SMEs. We offer Consultuing Services: * Data Management * Performance Boost * Technical Project Management * Performance Boost * Vendor Selection . and Operational MarTech Services * Marketing Automation * Software Implementation and Configuration * Web Development * Mobile and Web Applications * Monitoring and Follow-Up * Campaigns and Use Cases
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Certified Partner
Certified Partner
QualityPro Hub
Empowering Your Business Through Tailored Solutions At QualityPro Hub, integrity is the foundation of every engagement. We help organizations navigate high-stakes challenges with ethical, strategic solutions that deliver clarity, performance, and measurable results. Our globally experienced team combines insight with execution to build trust and lasting impact. We offer services across strategy, operations, technology, marketing, talent, and project/program management. From vendor vetting to growth planning and cultural alignment, our work is outcome-driven, customized, and always grounded in doing what’s right for our clients. Our Capabilities: * Technology Consulting & Enablement * AI & GenAI Solutions Enablement * Marketing, Sales, Ads & Media Enablement * Project & Program Management * Corporate Training & Development * Vendor Vetting, Qualification & Management
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Certified Partner
Certified Partner
Digi Storms
At Digi Storms, we're on a mission to redefine email marketing for SaaS companies. Want to know our secret sauce? 👇 Throughout our journey, we've had the privilege of helping SaaS businesses grow. How? By crafting emailing strategies that resonate deeply with each client's unique narrative. Here's what's in our toolbox: 💌 Customized Email Marketing Campaigns: Tailored to echo your brand's voice and engage your audience at every stage. 📊 Data-Driven Insights: We don't just send emails; we tell stories backed by data, driving real engagement and growth. 🔍 Behavioral Segmentation: Pinpoint precision in reaching the right audience with the right message. 💡 Creative Content Development: Crafting messages that not only inform but captivate. But here's what truly makes Digi Storms different – our approach. We believe in the power of collaboration. Partnering with clients to turn their visions into effective email strategies. How do we make it happen? 🤝 Creating deep partnerships with clients to align our email strategies with their goals. 🧠 Drawing on extensive industry knowledge and a drive for digital marketing innovation. So, if you're looking to: 🚀 Elevate your email marketing beyond the conventional. 📈 Craft a digital presence that’s as dynamic and unique as your SaaS product. 💥 Ignite growth and build lasting relationships with your users. Let's connect! Drop us a message, and let's explore how we can take your email marketing to the next level.
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Interested in becoming a Partner?

The Customer.io partner program is for agencies and technology companies that want to grow their business by providing exceptional messaging services to our mutual customers. We’ll help you grow through guidance, education, our referral network, and so much more.

Top-notch training

Use our partner exclusive training to train your team on our product -- and more importantly how to become messaging and email experts.

Agency-only communications

Be in the know. Gain an inside track of communication and how what we’re building at Customer.io can help your business grow.

Access to new leads

Get listed in our partner directory for increased exposure and backlinking + become part of our referral network. (Coming soon)

Co-marketing

Work with our marketing team to increase your exposure. Guest blogging, co-branded materials, and more…

Peer-to-peer community

A safe place to ask questions, get advice, and share opinions with marketing and messaging professionals from all walks of life.

Sales enablement

From one-pagers to competitive comparisons, we’ll give you what you need to sell Customer.io effectively.

What makes a good Partner?

At Customer.io we have two different types of partnerships that help drive success for our customers. Customer.io Agency Partners are responsible for helping our customers hit their marketing and growth goals through the implementation of awesome messaging campaigns. Customer.io Connect Partners build first-class integrations with our platform to help our customers take their messaging abilities to the next level. Not all companies are suited for partnerships like the Customer.io Partner Program.

However, companies with the following attributes always make a good fit:

  • Looking to grow
  • Willing to work with our team to come up with micro and macro solutions
  • A focus on providing value and finding the right solution over pitching
  • Willingness to be transparent and honest
  • Committed to follow through